What is Virtual CHAP?

Families in areas that are not served by a local CHAP team have access to Virtual CHAP – expertly trained CHAP Specialists who can be reached by calling Michigan 2-1-1. Virtual CHAP staff provide telephonic assistance in the following areas: 

  • Medicaid Benefits
  • Medicaid Health Plans
  • Primary Care Providers
  • Children’s Health & Immunization Information

Through the use of telephonic screening and service provision, Virtual CHAP is able to either connect callers to local CHAPs or provide them with CHAP services across Michigan.

How do I contact Virtual CHAP?

You can connect with Virtual CHAP by dialing 2-1-1 on any phone.  For more information about Michigan 2-1-1, please visit www.mi211.org